We are currently seeking a Process Delivery Director for a large high-profile federal government agency. This organisation is focused on delivering a complex program which will have a broad impact and be felt across the whole of Australia.

Your new role
Your new role will see you be part of large team which lead the identification, implementation and embedding of process design, re-engineering and continuous improvement across the agency. You will utilise your expertise in Lean, Six Sigma, Project Management and Human Centred Design to deliver tangible and beneficial change to both the agency and ultimately to its customers, the Australian public.

Responsibilities include:

• Organise and lead process discussions and/or workshops with business and delivery partners to determine process performance issues and opportunities.
• Utilise appropriate analytical approaches to determine process performance and root cause analysis.
• Develop standardised process maps and process flows with consideration of risks, controls, customer experience and operational efficiency.
• Ensure an organisation wide systems view is taken for process mapping, modelling and opportunity identification utilising structured and creative problem-solving approaches.
• Identify opportunities for process optimisation and develop relevant business cases.
• Execute the delivery of agreed opportunities in collaboration with cross functional teams.
• Ensure a strong focus on implementation, adoption and embedding of change
• Develop pragmatic governance to efficiently deliver change
• Facilitate the implementation and uplift of business process management and process maturity.
• Develop positive relationships with key business and delivery partners across the organisation to facilitate knowledge sharing, delivery and embedding of change.

You will be an Australian Permanent Resident with a number years relevant local work experience. Minimum 7 years hands on process re-engineering and continuous improvement experience delivering tangible and sustained business benefits Exposure to Lean and Six Sigma methodologies Expertise in BPMN and mapping tools (ARIS) Experience in Human Centred Design / Service Design approaches Strong stakeholder engagement skills Ability to work within and across teams and adapt quickly to a changing and complex environment. Experience in data analysis, statistical software and BI tools

What you'll get in return
You will be rewarded with a with a competitive day rate and an initial 12-month contract, with strong potential for extensions.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV through to Jenny Thang. Alternatively, email: jenny.thang@hays.com.au

LHS 297508

The City of Greater Geelong is one of the largest local government areas in Victoria. The City provides more than 120 services to the municipality which has a population of more than 200,000. The City has an annual budget of $229 million and employs over 2000 staff. It also utilises a large number of volunteers. The organisation has five divisions: Community Services; Corporate Services; Economic Development, Planning & Tourism; City Services and Projects, Recreation & Central Geelong.

1. Assist the Team Leader to ensure business unit outcomes are delivered in accordance with Council Policy State legislation, Local Laws, Departmental procedures/protocols and other standards.
2. Conduct regular animal compliance patrols with respect to animals at large, livestock at large, registration monitoring and other nuisance activities in accordance with adopted rosters.
3. Attend to and monitor customer requests/complaints in accordance with Council’s Service Commitments
4. Assist the Team Leader to collect and collate business related statistical data
5. Assist the Team Leader with the preparation of specialised reports and correspondence
6. Organise and conduct animal registration checks
7. Participate in Council’s after hours service and on-call/availability service
8. Support the Team Leader by assisting other staff to prepare and process legal briefs for court appearance and at times represent council as a prosecutor in the Magistrates Court.
9. Allocate and monitor customer requests/complaints in accordance with Council’s Service Commitments
10. To assist the Parking Compliance area as directed
11. Adhere to all Council’s policies and procedures as relevant to this position.
12. Carry out other duties as deemed reasonable and appropriate to the role as directed from time to time.

1. Demonstrated knowledge and understanding of all legislation relevant to the section.
2. Ability to apply legislation and explain the application to the public and, when necessary, the Courts.
3. Ability to identify the needs, nature and condition of dogs, cats and other animals
4. Demonstrated capacity to provide positive image and service to the community.
5. Ability to assist the dispute resolution/negotiations.
6. Possess a sound level of written and oral communication skills
7. Applicants with a Certificate 4 Government – Statutory Compliance or are enrolled to achieve the certificate will be well regarded.
8. Demonstrated commitment to best practice and responsiveness to continuous improvement.
9. All candidates should display integrity, responsibility, respect for others and the ability to be innovative.
10. Working with Children Check

• Demonstrated knowledge of the relevant legislation and Acts affecting the Law Enforcement functions of Council.
• Demonstrated ability to identify needs, nature and condition of dogs, cats and other animals.
• Ability to handle, capture and confine cats, dogs and other animals.
• Ability to use computers and other electronic equipment.
• Ability to interpret legislation and apply or explain the reasons for the interpretation to staff members and the public.
• Demonstrated ability to complete all tasks and functions required of an Animal Compliance and Parking Compliance Officer.

• Demonstrated knowledge of legislation in relation to the Unit’s functions and responsibilities is mandatory.
• Relevant experience in the duties associated with this role
• Ability to meet the physical requirements of the position.
• Satisfactory police check.
• Possess a current Victorian Drivers Licence.

• The incumbent will be expected to be available for on-call, after-hours duties in accordance with the current Enterprise Agreement

• A pre-employment medical examination may be required.
• Participate, where required, in the reporting of health, safety and wellbeing issues.

• Employment is subject to the presentation of documentary evidence of the right to work in Australia.
• A National Police Records check may be required throughout your employment with Council.
• Current Victorian Drivers Licence is essential where the need to drive a Council vehicle is required.

Click Apply now or visit www.sjpersonnel.com.au for more information.

Our client a 100 percent Australian owned and operated meat processing company, a proud employer and sponsor of the south-west Victorian district region is seeking a supervisor to mentor their Boning room team.

Supervising the boning room and reporting to the Production Manager, you will be required to lead and mentor a multi-cultural team, manage and allocate daily activities and monitor employee’s performance.

You will require a high attention and adherence to OHS, HACCUP and food safety assisting in Quality control and assurance.

Your contribution in production planning, process improvement and your management of the production process will see your team achieve optimum yields, cost & productivity effectiveness.

Key Responsibilities include (but not limited to);

• Minimise production downtime
• Minimise WHS Incidents
• Managing staff and their development
• Ensure compliance with all obligations and actions necessary to identify, assess and control workplace hazards, and maintain a safe workplace
• Develop strong relationships and customer service within department
• Production KPIs met – yields, recoveries, productivity, manning
• Meeting Budgets
• Demonstrated critical analysis of production data and application to improve results/outputs

Requirements for the role:

• Production supervisory/management experience – 3 years min.
• Meat industry experience
• The ability to organize, plan, and prioritize your work.
• Understanding of budgets, financial planning forecasts and KPIs
• The ability to influence and manage people with a hands on management approach
• Strong knowledge of OHS requirements and compliance, sanitation, GMP, HACCAP and QA procedures
• Problem solving and fault finding
• Excellent communication and interpersonal skills
• High motivation and enthusiasm
• Attention to detail, initiative and time management skills

LSA Professional Services is a division of Labour Solutions Australia (LSA) a national and well recognised recruitment organisation providing specialised recruitment solutions across a variety of industry sectors. We connect people with opportunity. 

Develop & Deploy strong governance & processes, ensuring operational delivery is performed per SLA's in this Cloud Operations Lead role - GEELONG

Description

Want to work for an organisation which has a real impact on the community? Live in the Western Suburbs of Melbourne or on the Surf Coast? This Geelong based role could be a perfect opportunity!!

Including a mixture of strategy, policy & governance as well as driving ITIL Support processes and providing technical leadership & direction to other colleagues (no direct reports), this suits someone with experience in a complex, hybrid environment across public & private cloud. 

Skills & Experience:

• Demonstrated experience in a cloud / technical assurance role with a focus on developing strategies for managing hybrid cloud platforms
• Experience in managing compliance with technical, regulatory & security requirements & standards
• Proven experience in cost/forecast and demand capacity 
• Ability to develop roadmaps, catalogues of infrastructure services & transition plans
• ITIL experience - in particular with ensuring adherence to SLA's
• Solid experience in communicating, negotiating & influencing
• Tertiary Qualification in IT or other relevant discipline will be well regarded
• Industry Certifications, including Cloud Cert's are highly advantageous 

CANDIDATES MUST BE AUSTRALIAN CITIZENS or PERMANENT RESIDENTS to be considered for this role as it is a permanent position. 

Please APPLY ONLINE, with specific questions (ideally after submitting a resume) directed to Leonie Jennings on (03) 8606 0305. REF: BBBH25684. 

• Located in Geelong
• Multiple positions with full time working hours
• Commencing asap

Workforce XS Geelong have entered the new year with a variety of new roles to commence shortly across a number of industries.

These positions are aligned to a number of employers all based in the Geelong area.

To be considered for these roles applicants must possess the following;

• Genuine commitment to full time working hours with strong reliability and punctuality
• An ability to work well in team environments
• Strong workplace initiative with the ability to take on new responsibilities
• Focus towards safety in the workplace
• Previous experience in physical roles

In addition applicants who also possess the following are encouraged to apply;

• Forklift licence
• Heavy vehicle licence (MR, HR or above)
• Previous machine operating or manufacturing/production experience
• Construction Induction (White Card)

Please note some positions may be required to complete a drug and alcohol assessment prior to commencement.

For further information please call Workforce XS Geelong on (03) 4246 0460.

RACV - RACV Torquay Resort

We're looking for someone who can oversee a team of Food & Beverage Attendants and co-ordinate daily operations across the Resort F&B function, focusing on our flagship restaurant, Number One, serving up modern Australian cuisine.

The role

• Key management position supporting the Restaurant Manager.
• Permanent, full-time position - competitive salary & benefits.
• Premium resort dining environment.

RACV Torquay Resort is one of the most spectacular resorts in regional Victoria. The resort boasts state of the art accommodation, a day spa, gymnasium, swimming pool, an 18-hole golf course and, an array of dining and bar facilities with designed for purpose conference and event facilities.

A day in the life

As a leader, you’ll support the Restaurant Manager to drive and manage the Front of House team, ensuring, continued to growth and delivery of an exceptional level of service to our members and guests. This is a hands-on position where you’ll work on the floor, be involved in the recruitment of new staff, coordinate rosters and have input on the F&B business plan.

The position will be based in our flagship restaurant, Number One as well as Harding's Lounge. If you are an awesome leader with a charismatic personality, then we want YOU to lead our team of passionate F&B Attendants.

We’re offering…

• A competitive salary.
• Discounts on RACV products & services, including our portfolio of 8 resorts.
• Ongoing training & career development opportunities.
• The opportunity to get on the ground and make an impact during a pivotal time of growth.
• A chance to join a company that truly cares about its employees.

We’re looking for…

• Previous experience in a similar leadership role, preferably within a 4-5* a-la-carte restaurant environment.
• Extensive food, wine & beverage knowledge.
• A genuine love of the hospitality industry.
• Good business acumen and proven experience with forecasting & cost control.
• Strong leadership skills to achieve a positive working culture.
• A hands-on approach to ensure smooth daily operations.
• Exceptional communication and stakeholder management skills.
• Availability and flexibility to work across a 7-day roster.
• A current Victorian RSA certificate.

A little about us

As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.

Our eight RACV Resorts are an integral part of making this ambition a reality. Giving our guests access to everything from unique dining experiences to luxury day spas – and at discounted Member rates – they’ve become valuable places to recharge and reconnect.

And they can be found in some of Australia’s most attractive locations: at the gateway to the Great Ocean Road, in the heart of Hobart, nestled among a Gold Coast golf course and more. Our latest destination – the RACV Cape Schanck Resort – is perched on the edge of Victoria’s spectacular Mornington Peninsula.

You can learn more about our resorts at www.racv.com.au/travel-leisure/racv-resorts.

Application process

Interested? Please submit your CV by clicking ‘apply’. Please be aware applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.

The role

• Key management position supporting the Restaurant Manager. 
• Permanent, full-time position - competitive salary & benefits.
• Premium resort dining environment. 

RACV Torquay Resort is one of the most spectacular resorts in regional Victoria. The resort boasts state of the art accommodation, a day spa, gymnasium, swimming pool, an 18-hole golf course and, an array of dining and bar facilities with designed for purpose conference and event facilities. 

A day in the life

As a leader, you’ll support the Restaurant Manager to drive and manage the Front of House team, ensuring, continued to growth and delivery of an exceptional level of service to our members and guests. This is a hands-on position where you’ll work on the floor, be involved in the recruitment of new staff, coordinate rosters and have input on the F&B business plan.

The position will be based in our flagship restaurant, Number One as well as Harding's Lounge. If you are an awesome leader with a charismatic personality, then we want YOU to lead our team of passionate F&B Attendants. 

We’re offering…

• A competitive salary. 
• Discounts on RACV products & services, including our portfolio of 8 resorts.
• Ongoing training & career development opportunities.
• The opportunity to get on the ground and make an impact during a pivotal time of growth.
• A chance to join a company that truly cares about its employees. 

We’re looking for…

• Previous experience in a similar leadership role, preferably within a 4-5* a-la-carte restaurant environment.
• Extensive food, wine & beverage knowledge.
• A genuine love of the hospitality industry.
• Good business acumen and proven experience with forecasting & cost control.
• Strong leadership skills to achieve a positive working culture.
• A hands-on approach to ensure smooth daily operations.
• Exceptional communication and stakeholder management skills.
• Availability and flexibility to work across a 7-day roster. 
• A current Victorian RSA certificate. 

A little about us

As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.

Our eight RACV Resorts are an integral part of making this ambition a reality. Giving our guests access to everything from unique dining experiences to luxury day spas – and at discounted Member rates – they’ve become valuable places to recharge and reconnect.

And they can be found in some of Australia’s most attractive locations: at the gateway to the Great Ocean Road, in the heart of Hobart, nestled among a Gold Coast golf course and more. Our latest destination – the RACV Cape Schanck Resort – is perched on the edge of Victoria’s spectacular Mornington Peninsula.

You can learn more about our resorts at www.racv.com.au/travel-leisure/racv-resorts.

Application process

Interested? Please submit your CV by clicking ‘apply’. Please be aware applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.